At E-Digital Assistance, we attach great importance to the protection of your personal data. As a provider of online booking, car rental and deal search services, we are committed to handling your information with the utmost care.
1. Collection and use of data
When you use our services, we collect certain data about you, such as your name, email address, travel preferences and search history. This information allows us to provide you with personalized search results and continually improve our service.
2. Purposes of use
We use your data to:
- Send you notifications regarding your vehicle reservations and rentals
- To offer you offers and good deals tailored to your preferences
- Improve and personalize your experience on our platform
- Respond to your requests and questions
- Perform statistical analyses to better understand the needs of our users
These uses are based on your consent, the performance of our contracts and our legitimate interests, while respecting your rights and freedoms.
3. Sharing of data
We may share some of your data with our booking and car rental service provider partners, in order to provide you with a smooth and coordinated experience. We ensure that these third parties treat your information securely and in accordance with our instructions.
4. Data Security and Retention
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or accidental destruction. We retain your information only for the period necessary to achieve the purposes described above.
5. Your rights
You have rights over your personal data, such as the right of access, rectification, erasure, limitation of processing, portability and opposition. You can also withdraw your consent at any time. To exercise these rights, you can contact us at the following email address: edigitalassistance@gmail.com
6. Chatbot IA
Our E-Digital Assistance service uses an AI chatbot to assist you in your searches. This chatbot is designed to handle your requests securely and with respect for your privacy. No personal information is retained by the chatbot beyond the time necessary to respond to your request.
Please do not hesitate to contact us if you have any further questions regarding the protection of your personal data. We are at your disposal to answer them.