Vehicles rental

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Key information for a good rental experience

Rental conditions

Minimum and maximum driver age
Driver’s license required (type, validity, etc.)
Security Deposit and Bail Fees
Insurance policy (liability, damage, theft, etc..)

Additional rates and fees

Mandatory taxes and fees (VAT, service charges, etc.)
Optional costs (additional insurance, GPS, baby seat, etc.)
Fuel policy (full on return, refill fees, etc.)

Payment Terms

Accepted payment methods (credit card, transfer, etc.)
Payment schedule (deposit, balance upon collection of the vehicle, etc.)
Billing and Payment Statement Policy

Vehicle collection and return process

Pick-up and drop-off times and locations
Formalities to be carried out (verification of status, signing of contract, etc.)
Procedure in case of damage or theft

Support and customer service

Customer service contact details (phone, email, etc.)
Procedure in case of problem during rental
Reservation modification or cancellation policy

Reviews and comments from other customers

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